Certification follows a defined, documented process. Knowing each step in advance helps you plan resources, avoid delays and get the most from your audits.
The Process at a Glance
| Step | What happens | Typical timing |
|---|---|---|
| 1. Application | You share standard, scope, sites, headcount and processes | Day 1 |
| 2. Proposal | We calculate audit days from documented rules and send a written proposal | A few working days |
| 3. Agreement | You sign the certification agreement; we appoint a competent audit team | When you are ready |
| 4. Stage 1 audit | Documentation and readiness review | Agreed date |
| 5. Stage 2 audit | On-site evaluation of implementation and effectiveness | Usually a few weeks after Stage 1 |
| 6. Corrective action | You correct nonconformities and send evidence | Within agreed deadlines |
| 7. Certification decision | Independent technical review and decision | After corrections are accepted |
| 8. Certificate and listing | Certificate issued and published in our verification system | Shortly after the decision |
| 9. Surveillance | Annual audits to maintain certification | Years 1 and 2 |
| 10. Recertification | Full reassessment before expiry | Year 3 |
Step 1: Application
Tell us the standard or standards, what your organization does, where you operate, how many people work under the management system (including contractors and shift workers), and any processes you outsource. Accurate information gives an accurate proposal and avoids changes later.
Step 2: Proposal and Audit Time
Audit duration is calculated from documented rules based on headcount, number of sites, complexity, risk and the number of standards. We do not reduce audit time to win work. Your proposal shows the days for every audit in the three-year cycle, so there are no surprises.
Step 3: Agreement and Audit Team
Once you sign the certification agreement, we appoint auditors who are competent in your standard and sector and who have no conflict of interest with your organization. You may object to an auditor appointment with reasons.
Step 4: Stage 1 Audit
The auditor reviews your documented information, scope, site conditions and readiness, and confirms that internal audits and management review have taken place. Areas of concern are recorded so you can address them before Stage 2.
Step 5: Stage 2 Audit
The main certification audit. Auditors interview management and staff, observe activities and sample records across the scope to confirm the system is implemented and effective. Findings are presented at the closing meeting.
Step 6: Nonconformities and Corrective Action
Major nonconformities must be corrected, and the correction verified, before certification. Minor nonconformities need an accepted correction and corrective action plan, which is verified at the next audit.
Step 7: Independent Certification Decision
A competent reviewer who did not take part in the audit examines the audit report, evidence and corrective actions, and decides whether to grant certification.
Step 8: Certificate and Public Listing
Your certificate states the standard, scope, sites and dates, and carries a QR code. It is immediately verifiable on our website.
Steps 9 and 10: Surveillance and Recertification
Surveillance audits at least annually confirm continued conformity. Recertification before expiry starts a new three-year cycle.
Get a Quote
Tell us your standard, scope, sites and headcount. We will confirm the route, audit days and timeline in writing. Request a Quote